WILL THERE BE a Battery Replacement Policy?
What’s Element Vape? A local online e-commerce store which allows you to choose from thousands of different herbal choices. The website describes their product because the “estrogenic nicotine alternative available in liquid form.” How does it work? When you visit the website, you will see thousands of selections, such as fruity, floral, traditional, and exotic flavors.
As a person, you may want to know about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we strive to be an accommodating, helpful, and informative site for several our customers. For those who have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To put your order, simply login at Element Vape, select the product you desire, and follow the prompts. For questions, or if you want to place an order, please note that you may need to contact their support team. As well as email, you can also utilize the telephone. Please note that our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in case of server outages, so you might want to call during these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order could be cancelled or returned within the initial thirty days without incurring any extra charges. In addition, if you would like to cancel your account, you will greatly appreciate the shipping refund. Our website does not allow customers to leave a negative feedback once they have ordered through our website, and exactly the same goes for placing an order through our contact number.
Can I track my order? Yes, we do provide the tracking information for all orders. This consists of our shipping address submissions. Please note that people cannot accept returns on goods which have arrived to your door without our express prior approval.
Any kind of other ways to earn reward points or cash back from my Element Vape purchase? Yes, as mentioned above, we can pay you to encourage repeat purchases. Additional cash return or discount promotions are available through our website. If you are a loyal customer, we shall reward you with a lot more discounts, freebies or merchandise, or even cash. We are committed to offering our customer service professionals with training and education on our products, along with providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative solution to earn reward points or cash return? Yes, you should use your credit or debit card to get items from our website. Once you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please be aware that you’ll not receive cash return or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, no matter your shipping address. We are still working on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
Think about refunds and exchange policies? We have policies and procedures in place for returning items you may well be unhappy with. Please note that upon delivery, standard shipping rates apply to all U.S. destinations. Also, due to internet sites employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as for example those requiring assembly.
Where can I contact the client Service department? Our contact number is easily available on our home page. In case you have any further questions, you may contact us at anytime by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks along with other wireless laptops to e-mail us with any questions podsmall or concerns. If you experience a technical problem with our product or in case you have questions about our services, you should contact us whenever.
Will there be a warranty or guarantees? Our policy would be to provide a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. Should you experience any harm or defect while using our products, you must notify us right away as a way to obtain a proper replacement.